Privacy Policy

California Jacket is the Brand that you can trust for your online shopping. Our business is based on our significant policies, which are developed to serve our customers better. The following are the guidelines provided for our customers who do online shopping from our site.

This Privacy Policy is developed for your safe and secure purchases while building mutual respect and loyalty between you (the customer) and California Jacket. If you have any questions regarding a product’s purchase, here are our FAQs to guide you about our Privacy Policy and the Security measures taken to ensure your safety.

Why we need your information?
A standard set of information is required about the customer while shopping online. In case of a product purchase, we collect customers globally legible information like your demographics, legal name, valid email address, desired delivery destination, postal address, and valid phone number for making a purchase or signing up for our newsletter. Customers are allowed to visit our web store privately, that is, without registration or sign up.

Why we collect your data/info?
We collect user feedback and responses from our website to improve our user experience and our online platform. This information is also helpful in improving our products and services.
We do not transfer, sell, exchange, or give your sensitive data/information to third parties. The only information used by a third party that is a courier service department is your mailing address and your phone number, which is essential to dispatch your purchased product towards your destination.

What do we do to protect your data/info?
We protect customers’ personal information by implementing various best security practices available on the internet. When you (the customer) visit our website or submit your sensitive data while logging in or signing up, we ensure its security. A secure server is used to protect customers’ transactions. In each transaction, the transfer of your sensitive information takes place, i.e., credit card number or PayPal account, which is acquired through SSL (Secure Server Layer) and is then encrypted and protected through suppliers’ database’s payment gateway. Now, we protect the customer’s information/data, and we have access to all the details the customer has given to complete the transactions.
As soon as the transaction is successfully completed, we do not store any of your personally identifiable information/data (your social security number, your credit card PIN, etc.). Though, we do save your tiny bit of data, i.e., email, mailing address, and other preferences like your ordering history (in unique authorized systems), to help you retrieve your purchase details to buy something else again.

Do we use cookies to help you load our website with greater ease?
Yes, we use the power of cookies to give you a remarkable experience and deliver you the best services we can provide. Cookies are small pieces of data files saved on your computer by the web browser (only with your permission), whereas these tiny bits of files enable us to identify you when you revisit our website to serve you even better. This is how we can easily recall your browser behavior and retrieve your essential information/data through these files.
These cookies enable the customers to retrieve their last visit and help them continue their shopping journeys, i.e., in-cart items and future shopping preferences.

Do we sell your data/info to third parties?
No, we do not, and we will not sell your data/information, i.e., your email address, mailing addresses, credit cards number, or any other sensitive information/data to third parties. However, we may exchange your unidentifiable usage experience with our trusted third parties for secure marketing and advertisement purposes.

Do we comply with the Children’s Online Privacy Protection Act?
Yes, we comply with COPPA (Children Online Privacy Protection Act). We ensure you that we neither collect data nor trade with kids under 13 years on our server. Our website, services, and products are for people more than 13 years of their age.

Does this policy apply everywhere on this website?
Yes, this policy applies to all the information we collect online through our server and website. But, this policy doesn’t apply to our offline information gathering.

How do you receive customer’s consent?
When a customer visits our website, he/she is intentionally giving his/her expressed consent to agree with our privacy policies and information-handling processes.

How can you reach us for more information?
Customers can reach us through our Email /Live Chat or directly on our Facebook pages for further information. Suppose there were any losses, liabilities, damages, and expenses arising from the use of this website to a customer. In that case, he/she could contact our customer care department through the contacts provided above.

What else do you need to know?
If a customer is interested in availing the benefits of shopping with The California Jackets, it is recommended that one must read our policies carefully. California Jacket invested in making your shopping procedure much more comfortable by accepting PayPal and credit cards with an online secure transaction service to order anything offered on our website.