Return, Refund & Exchange Policy

30 days Easy Exchange and Return Policy
After receiving your parcel, if you find anything wrong with our product, you can always contact us via Email,/Whatsapp/Live Chat.We have thirty days easy Exchange and Return policy.Note that when you receive our products, you can contact us anytime within 30 days. Our 24 hours customer support representative is available to address and settle your issues to either satisfy you or refund or exchange the product. After thirty (30) days’ period, no return, exchange, or refund will be made, engaged, or contemplated.

Refund Policy will not apply when
If there is an alteration of the jackets or removal of tags, it will make you ineligible for a refund.
The company would provide no refund if you ordered two or more than two comparable items with specific customized sizes as customize products are solely made on the customer’s requirements. It will not be suitable for any other customer.

There will be no refund or exchange if the product is misused.
There will be no refund if items are used and they are not in their original form that we shipped to you.

Return Policy
Send us an Email: sale@californiajacket.com or Live Chat as soon as possible, along with the delivered product’s images, with a clear description of your issue that you find in that particular product. After investigation and confirmation of the product’s existing issue, we will contact you to send it back for a full refund, and the buyer will be liable to pay the shipping cost.

Exchange Policy
If we delivered the product mentioned on our website, but you want to exchange it with different colors and sizes, we will exchange it free of cost with an impressive new product.

RMA (Return Material Authorization) Number
If we confirm your jacket return, we will send you an RMA number to stick it on the delivery box that you will ship to our warehouse.

Custom Duties
We will deliver the jacket free of cost, as a good gesture and a gift to our respected customers like you. You are not required to pay any taxes in this case. However, each country has its own customs duties, laws, rules, and regulations; if you live in other countries and territories that still tax it, you will bear the customs duties that may apply to your gift item.